Your software support from Switzerland

THEKEYSTORE · DOWNLOAD & SUPPORT

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Download the right software, install it step by step and get personal help when you need it. All in one place.

THEKEYSTORE / LUZERN, CHExplore downloads ↓DOWNLOAD · INSTALLATION · SUPPORT

THE RIGHT SOFTWARE

Your download. Just a few clicks away.

Choose the exact edition you purchased. Select your language and system version in the next step.

39 products found

Windows

Microsoft · 2022

Microsoft Windows Server 2022 Datacenter

Download & guide
Windows

Microsoft · 2022

Microsoft Windows Server 2022 Essentials

Download & guide
macOS

Microsoft · 2021

Microsoft Office 2021 Standard MacOS 10.15-13.XX

Download & guide
Windows

Microsoft · 2021

Microsoft Windows 10 Enterprise LTSC 2021

Download & guide
macOS

Microsoft · 2019

Microsoft Office 2019 Standard MacOS 10.15-12.5

Download & guide
Windows

Microsoft · 2019

Microsoft Windows 10 Enterprise LTSC 2019

Download & guide
Windows

Microsoft · 2019

Microsoft Windows Server 2019 Datacenter

Download & guide
Windows

Microsoft · 2019

Microsoft Windows Server 2019 Essentials

Download & guide
macOS

Microsoft · 2016

Microsoft Office 2016 Standard MacOS 10.10-10.14

Download & guide
Windows

Microsoft · 2016

Microsoft Windows Server 2016 Datacenter

Download & guide
Windows

Microsoft · 2016

Microsoft Windows Server 2016 Essentials

Download & guide

A download does not include a licence. Use the product key you have already purchased.

QUICK ANSWERS

Common questions. Clear answers.

Answers about downloads, installation and activation.

Contact support
Where can I find my product key?

Check the delivery email for your order, including your spam folder. If you cannot find it, contact us with your order number.

Which version should I download?

The product, year and edition must match your purchased licence. Then choose the language and system version. Changing the website language does not automatically change your download selection.

Do I need 32-bit or 64-bit?

This depends on the product and your system. Office, Visio and Project installations used together need matching bit versions. If you are unsure, send us details of your system and existing installation.

Activation is not working. What should I do?

Note the exact error code and check that the installed edition matches your order. Send us your order number, product and a screenshot of the error.

How do I install Office on a Mac?

Select the macOS version. Use the installer from the download center and the activation information or serializer from your delivery email. A Windows licence is not a Mac licence.

My download is missing or will not start.

Reset the search filters and check the edition. Downloads open in a new tab; also check your browser’s downloads list. Contact our support center if a file is unavailable.

PERSONAL SUPPORT

Let’s find the solution together.

Download, installation or activation: tell us what you need help with. Your order number and the exact error message help us assist you.

Emailinfo@thekeystore.chPhone+41 75 577 99 99

Mon–Fri, 10 am–6 pm · Luzern, CH

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    Downloads & Guides

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